Which Hiro pages and tools are available for each platform?

Hiro works with Klaviyo, Attentive, Omnisend, Sendlane, and Postscript. Klaviyo clients get every page in Hiro. Other platforms get a smaller set, because their APIs share less data with Hiro (for example, forms, segments, or order history). Pages a platform can't support are hidden automatically for that client, so your team and your clients only see pages with real data.

The set of pages depends on the client's email platform. SMS platforms (Attentive SMS, Postscript) add their SMS campaigns and flows to whichever email platform the client uses.

Quick comparison

On Attentive, Omnisend, and Sendlane, the Report Generator and Custom Dashboard hide blocks that need Klaviyo-only data: forms, segments, A/B tests, and list growth sources.

Agency view vs. client view

This page describes what your agency team sees. When you invite a client, they see less, depending on the access level you give them (see Managing Client Access):

• Custom Dashboard Only: the client sees only the Custom Dashboard you've built for them.

• Full Hiro Access: the client sees every page available for their brand's platform (listed below), for their brand only, except these agency tools, which stay hidden even with full access:

  • Agency (agency-wide views)

  • Report Generator

  • Slack Notifications

  • Client Settings

  • Account Settings (users, billing, adding clients, and API keys)

Platform details

Klaviyo

Everything in Hiro, for email and SMS: campaigns, flows, list growth with sources, forms, segments, orders, lifecycle, cohorts, subscriptions, tracked metrics, A/B tests, deliverability, reporting, Slack, MCP, and API. Revenue uses Hiro's attribution, with your attribution settings and order filters.

Setup guide: Connecting Klaviyo

Klaviyo email + Attentive SMS, or Klaviyo + Postscript

These clients get the full Klaviyo experience. Their Attentive or Postscript SMS campaigns and flows appear alongside Klaviyo in the campaign and flow pages, reports, and dashboards.

Setup guides: Connecting Attentive · Connecting Postscript

Attentive (email and SMS on Attentive)

• Home: campaign and flow performance, with attributed revenue broken out by channel (email and SMS).

• Campaigns: Overview, Campaign Deep Dive.

• Flows: Overview, Flow Deep Dive.

• List Growth: Subscriber Trends (subscriber totals).

• Reporting: Report Generator, Custom Dashboard, Slack Notifications, Export Data, MCP, API.

• Not available:

  • Home: Total Store Revenue and % Attributed

  • Home: First-time vs repeat customers

  • Campaigns: Campaign Creatives, Campaign Tags, Subject Lines, Campaign Message Timing

  • Flows: Flow Comparison, Flow Creatives, Flow Map

  • List Growth: Form Performance, Segment Analysis, Segment Growth

  • Orders

  • Subscriptions

  • Lifecycle: First-Time Customers, Returning Customers, Time Between Orders, Winbacks, RFM

  • Cohorts: Subscriber to First Purchase, First to Second Purchase, Retention by Product, Product Paths, LTV

  • Tracked Metrics, A/B Tests, Deliverability

  • Report Generator and Custom Dashboard blocks for forms, segments, A/B tests, and list growth sources

Setup guide: Connecting Attentive

Omnisend

• Home: campaign and flow performance, Attributed Revenue, Total Store Revenue, and % Attributed.

• Campaigns: Overview, Campaign Deep Dive.

• Flows: Overview, Flow Deep Dive.

• List Growth: Subscriber Trends (subscriber totals).

• Reporting: Report Generator, Custom Dashboard, Slack Notifications, Export Data, MCP, API.

• Revenue: campaign and flow revenue is the revenue Omnisend reports. Hiro's attribution settings and order filters don't apply.

• Not available:

  • Home: First-time vs repeat customers

  • Campaigns: Campaign Creatives, Campaign Tags, Subject Lines, Campaign Message Timing

  • Flows: Flow Comparison, Flow Creatives, Flow Map

  • List Growth: Form Performance, Segment Analysis, Segment Growth

  • Orders

  • Subscriptions

  • Lifecycle: First-Time Customers, Returning Customers, Time Between Orders, Winbacks, RFM

  • Cohorts: Subscriber to First Purchase, First to Second Purchase, Retention by Product, Product Paths, LTV

  • Tracked Metrics, A/B Tests, Deliverability

  • Report Generator and Custom Dashboard blocks for forms, segments, A/B tests, and list growth sources

Setup guide: Connecting Omnisend

Sendlane

• Home: campaign and flow performance and Attributed Revenue.

• Campaigns: Overview, Campaign Deep Dive.

• Flows: Overview, Flow Deep Dive.

• Reporting: Report Generator, Custom Dashboard, Slack Notifications, Export Data, MCP, API.

• Revenue: campaign and flow revenue is the revenue Sendlane reports.

• Not available:

  • Home: Total Store Revenue and % Attributed (Sendlane's API doesn't share order data)

  • Home: First-time vs repeat customers

  • Campaigns: Campaign Creatives, Campaign Tags, Subject Lines, Campaign Message Timing

  • Flows: Flow Comparison, Flow Creatives, Flow Map

  • List Growth: Subscriber Trends (Sendlane's API doesn't share subscriber-list data), Form Performance, Segment Analysis, Segment Growth

  • Orders

  • Subscriptions

  • Lifecycle: First-Time Customers, Returning Customers, Time Between Orders, Winbacks, RFM

  • Cohorts: Subscriber to First Purchase, First to Second Purchase, Retention by Product, Product Paths, LTV

  • Tracked Metrics, A/B Tests, Deliverability

  • Report Generator and Custom Dashboard blocks for forms, segments, A/B tests, and list growth sources

Postscript

Postscript connects as the SMS platform alongside your email platform. Postscript SMS campaigns and flows show up in the campaign and flow pages, reports, and dashboards. Which other pages are available depends on the email platform; with Klaviyo, that's everything.

Setup guide: Connecting Postscript

Questions?

Reach out to the Hiro team in your shared Slack channel or at help@hiroanalytics.com.