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How do I update or cancel my subscription?

You can manage your Hiro subscription — including updating your plan or cancelling — directly from your account settings.

Managing your subscription

  1. Click the Account button in the top right, then go to Manage Users/Billing.

  2. Click Manage Your Subscription. This opens a Stripe window with two options:

    • Update Subscription — change your plan

    • Cancel Subscription — end your subscription

Need help?

If you run into any issues with managing your subscription, reach out in your dedicated Slack channel or email [email protected] directly.

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